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Upgrade T&Cs – Platinum / Platinum VIP

Upgrade T&Cs – Platinum / Platinum VIP

  1. Platinum and Platinum VIP are optional upgrade tiers that provide enhanced support features and faster marking turn-around where possible.
  2. Upgrade fees are non-refundable after the 7-day no-obligation period, regardless of usage, early completion, or withdrawal.
  3. Upgrade fees are payable through the student's normal payment schedule or as otherwise agreed.
  4. Only a limited number of upgrade places are available. When a student selects an upgrade, a priority spot is allocated to them for the duration of their enrolment. For this reason, upgrade fees remain payable in full even if the student does not use all upgrade features.
  5. Enhanced services are delivered on a best-effort basis. Turn-around times and support levels may vary depending on trainer availability, seasonal workload, public holidays, and operational factors.
  6. Upgrade tiers provide additional access and faster turn-around where possible, but students should not expect immediate responses or unlimited access. Services are provided within reasonable operational capacity.
  7. Physical items included with upgrades (e.g., Premium Welcome Pack) become non-returnable and non-refundable once issued, which occurs after the 7-day no-obligation period.
  8. ITAC may, at its sole discretion, remove a student from an upgrade tier where behaviour towards staff is inappropriate or where usage exceeds fair and reasonable limits. In such cases, a pro-rata refund of the unused upgrade portion will be provided.
  9. A selected service tier cannot be transferred, paused, credited, or applied to another enrolment.
  10. ITAC may update its Terms and Conditions from time to time.

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Support Programs

Experience our range of innovative programs at ITAC, enhancing your educational journey towards success.

JobAssist

Only at ITAC, JobAssist connects students with 1000s of employers around Australia – helping students to land their dream job in a local school. Free for all ITAC students.

MumED

This program provides tailored support for mothers balancing educational commitments with family life, such as by offering flexible schedules and support.

Academic Engagement

Designed to support consistent learning towards academic goals, this program offers regular one-on-one contact with experienced staff and other services.

EnablePath

Aimed at creating an inclusive environment, this program offers customized learning plans, specialist staff, and one-on-one support for students with disabilities.

Dandjoo Support

Targeted for Indigenous students, this program offers culturally sensitive support, mentorship, and resources to help students navigate their academic journey.

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Why Students Choose ITAC

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Study Modes
Study Modes

Structured, supported & flexible options for mature learners.

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Integrated Structure
Integrated Structure

Finish faster with our streamlined dual-qualification model—exclusive to ITAC.

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Work Placement
Work Placement

Trainer visits and tailored support during your school or childcare placement.

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