Commitment Beyond Compliance

ITAC consistently meets and exceeds all regulatory standards. We actively engage industry experts to ensure our training remains relevant and practical. This commitment provides students, employers, and regulators confidence in the quality and integrity of our programs.

Standards for Registered Training Organisations (RTOs) 2015

ITAC strictly adheres to the Standards for Registered Training Organisations (RTOs), ensuring high-quality training, assessment, and governance. Key areas of compliance include:

• Ethical marketing practices
• Fee protection for students
• Trainer and assessor competency
• Valid and compliant assessments
• Supportive student services
• Regular industry engagement
• Transparent complaints and appeals processes
• Continuous improvement in training and assessment
• Effective governance and administration

This commitment ensures our programs remain industry-relevant, effective, and trusted.

Australian Qualifications Framework (AQF)

ITAC aligns all courses with the Australian Qualifications Framework (AQF), ensuring consistency and quality across national qualifications. This alignment involves:

• Clearly defined graduate standards for each qualification level
• Established pathways for progression between qualifications
• Appropriate balance of theory and practical learning
• Clear AQF-compliant documentation

Disability Standards for Education (2005)

ITAC complies fully with the Disability Standards for Education, guaranteeing equal educational opportunities for students with disabilities. Our approach includes:

• Equitable enrolment processes
• Full participation rights in all programs
• Individualised student support
• Robust protections against disability-based harassment and bullying

Aligning with WCAG 2.0 AA Standards

ITAC follows the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, ensuring our digital content is inclusive and accessible. We focus on:

• Perceivable: Text alternatives for images and multimedia.
• Operable: Easy-to-use navigation and responsive design for all devices.
• Understandable: Clear language and consistent navigation.
• Robust: Compatibility with assistive technologies.

This alignment demonstrates ITAC’s commitment to inclusive and accessible digital experiences for all users.

International and Australian Standards

ITAC proactively aligns with international and Australian best-practice standards, going beyond basic regulatory requirements. This commitment ensures our students receive education aligned with recognised benchmarks of excellence. Key standards we align with include:

• AS/NZS ISO 9001:2016 Quality management systems
• AS ISO 21001:2019 - Educational organizations - Management systems for educational organizations
• ISO 10018:2012 Quality management - Guidelines on people involvement and competence
• ISO 10015:1999 Quality management - Guidelines for training
• AS/NZS ISO 45001:2018 Occupational health and safety management systems
• AS/NZS 10002:2014 Guidelines for complaint management in organizations
• AS ISO/IEC 38500:2016 Information technology - Governance of IT for the organisation
• AS ISO 19600:2015 Compliance management systems
• AS/NZS ISO 19011:2014 Guidelines for auditing management systems
• AS ISO 31000:2018 Risk Management

By voluntarily aligning with these standards, we demonstrate our commitment to offering an educational experience grounded in both national and top-tier quality benchmarks.

Other Australian Laws

ITAC strictly complies with all relevant Australian laws at both state and federal levels. Key areas include:

• Child Protection: Ensuring child safety in line with state and territory laws.
• Corporate Governance: Operating ethically under the Corporations Act.
• Competition Law: Fair, transparent practices compliant with the Competition and Consumer Act.
• Anti-discrimination and Equal Opportunity: Commitment to equitable treatment free from discrimination.
• Work Health and Safety (WHS): Prioritising health and safety according to WHS laws, with regular risk management practices.

This compliance ensures ITAC provides a safe, ethical, and legally sound environment for students, staff, and stakeholders.