Enrolment Terms and Conditions

Enrolment Terms and Conditions
Please read and agree to the Enrolment Terms and Conditions below.

Enrolment period
  1. Students are provided with 12 months to complete their course (unless otherwise stated). All assessment and other requirements including the placement must be completed within this period.
  2. Students are eligible for a refund if they notify ITAC of the intention to withdraw within 30 days of their enrolment start date (unless the student has submitted an assessment or attended 2 classes).
  3. Once the 30-day census date has passed, the student is liable for the course fee regardless of the amount of training and assessment undertaken.
  4. Students may apply for an extension (see the Student Handbook for the latest fees).
Fees and charges
  1. If a payment is unsuccessful, students are expected to make the payment as soon as possible or reschedule for a later date. ITAC may automatically add this amount to the end of your schedule following the same payment method i.e. weekly or monthly debits.
  2. A direct debit dishonour fee of $2.75 applies to all unsuccessful direct debit payments. This fee is charged by the financial institution which ITAC passes on to the student.
  3. If students are experiencing financial hardship, they are advised to contact ITAC in order to discuss payment options.
  4. ITAC reserve the right to refer non-payments to a collections agency and to withdraw the enrolment.
  5. Certificates and other completion evidence can only be issued once all payments have been received (including dishonour fees).
  6. Class students only: The Resources, Booking and Amenities fee is non-refundable once the student's place in the class has been confirmed.
  7. All refunds exclude an Administration Charge of $50 and any direct debit fees.
General terms
  1. I agree to behave professionally and respectfully when interacting with ITAC’s staff, other students, and when on placement.
  2. I agree that ITAC may take photos of me during my course and that images may be used for various purposes e.g. website, flyers, Facebook, learner guide. I will inform ITAC if I do not want my image to be taken.
  3. I am aware that Centrelink (Services Australia) regularly request progress updates on students who receive government payments. ITAC are legally obliged to provide this information to the government.
  4. I am aware that my course does not have exit points meaning every assessment must be completed before I can be deemed competent in any unit.
  5. I have been advised to familiarise myself with the Student Handbook including sections on fees, refunds, extensions, complaints, RPL, behaviour, privacy and government funding if applicable.
  6. I understand that my enrolment may be placed on hold or withdrawn if 90 days have passed since I made genuine contact with my trainer or submitted an assessment.
COVID vaccine
  1. I understand that most states and territories have mandated the vaccine and that consequentially I may need to be vaccinated in order to complete the placement. I agree that ITAC will not provide refunds based on vaccine opposition. See the latest COVID updates here.
Binding Agreement
The enrolment information that I have provided to ITAC is true and accurate. I agree to the Enrolment Terms and Conditions and understand that by signing below I am entering into a binding contract with ITAC.

Application date:
Digital Signature:

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