Enrolment Terms and Conditions
Please read and agree to the Enrolment Terms and Conditions below.
Enrolment period
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Students are provided with 12 months to complete their course (unless otherwise stated). All assessment and other requirements including the placement must be completed within this period.
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Students are eligible for a refund if they notify ITAC of the intention to withdraw within 30 days of their enrolment start date (unless the student has submitted an assessment or attended 2 classes).
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Once the 30-day census date has passed, the student is liable for the course fee regardless of the amount of training and assessment undertaken.
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Students may apply for an extension (see the Student Handbook for the latest fees).
Fees and charges
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If a payment is unsuccessful, students are expected to make the payment as soon as possible or reschedule for a later date. ITAC may automatically add this amount to the end of your schedule following the same payment method i.e. weekly or monthly debits.
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A direct debit dishonour fee of $2.75 applies to all unsuccessful direct debit payments. This fee is charged by the financial institution which ITAC passes on to the student.
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If students are experiencing financial hardship, they are advised to contact ITAC in order to discuss payment options.
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ITAC reserve the right to refer non-payments to a collections agency and to withdraw the enrolment.
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Certificates and other completion evidence can only be issued once all payments have been received (including dishonour fees).
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Class students only: The Resources, Booking and Amenities fee is non-refundable once the student's place in the class has been confirmed.
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All refunds exclude an Administration Charge of $50 and any direct debit fees.
General terms
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I agree to behave professionally and respectfully when interacting with ITAC’s staff, other students, and when on placement.
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I agree that ITAC may take photos of me during my course and that images may be used for various purposes e.g. website, flyers, Facebook, learner guide. I will inform ITAC if I do not want my image to be taken.
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I am aware that Centrelink (Services Australia) regularly request progress updates on students who receive government payments. ITAC are legally obliged to provide this information to the government.
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I am aware that my course does not have exit points meaning every assessment must be completed before I can be deemed competent in any unit.
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I have been advised to familiarise myself with the Student Handbook including sections on fees, refunds, extensions, complaints, RPL, behaviour, privacy and government funding if applicable.
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I understand that my enrolment may be placed on hold or withdrawn if 90 days have passed since I made genuine contact with my trainer or submitted an assessment.
Binding Agreement
The enrolment information that I have provided to ITAC is true and accurate. I agree to the Enrolment Terms and Conditions and understand that by signing below I am entering into a binding contract with ITAC.
Application date:
Digital Signature: