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Enrolment Terms and Conditions

Enrolment Terms and Conditions
Please read and agree to the Enrolment Terms and Conditions below.

Enrolment period
  1. Students are provided with 12 months to complete their course (unless otherwise stated). All assessment and other requirements including the placement must be completed within this period.
30-day no obligation period
  1. Students are eligible for a full course refund if they notify ITAC of the intention to withdraw within 30 days of the enrolment start date (unless the student has submitted an assessment or attended 2 classes).
  2. If ITAC is not notified as per the above term, the student is liable to pay the full course fee regardless of the amount of training and assessments completed.
  3. Refunds exclude a resources charge of $30 (if hardcopy resources have been issued) and any direct debit dishonour fees.
Payment of fees
  1. If a payment is unsuccessful, students are expected to make the payment as soon as possible or to ask ITAC to reschedule the payment.
  2. A direct debit dishonour fee of $2.75 applies to all unsuccessful direct debit payments. This fee is charged by the financial institution which ITAC passes to the student.
  3. Students should contact ITAC to amend their payment plan if they are experiencing financial hardship or cannot meet the payment schedule for whatever reason.
  4. ITAC reserve the right to refer non-payments to a collections agency and to withdraw the student's enrolment.
  5. Certificates and any form of completion evidence can only be issued or provided once all payments have been received (including dishonour fees).
  1. Students may apply for an extension to their enrolment period and fees apply (see Student Handbook). Students are advised to apply for an extension before their end date by completing the extension form (accessible in the student portal) or by contacting ITAC. The granting of extensions is at the discretion of ITAC.
General terms
  1. I agree to behave professionally and respectful at all times including when interacting with ITAC staff, other students, and when on placement.
  2. I agree that ITAC may take video recording or photos of me for assessment, research, and marketing purposes. I may withdraw my permission at any time by informing ITAC.
  3. I am aware that Centrelink (Services Australia) regularly request information about students' progress. ITAC are legally obliged to pass this information to the government.
  4. I am aware that my course does not have exit points meaning every assessment and all work placement requirements must be completed in order to be deemed competent in any single unit.
  5. I have been advised to familiarise myself with the Student Handbook especially sections pertaining to fees, refunds, extensions, complaints, RPL, behaviour and government funding if applicable.
  6. I understand that my enrolment may be placed on hold or withdrawn if 90 days have passed since I made sincere contact with my trainer or submitted an assessment.
  7. I agree to the privacy statement. Click here to read.
Funded students
  1. Funded students should read the relevant program factsheet and be aware that their enrolment in a course with ITAC may mean that they are not eligible for subsidised training in the future.
  2. Course fees for funded programs are non-refundable and the 30-day no obligation period does not apply.
  3. In order to maintain their subsidy, funded students are required to meet the progress requirements. Reinstatement fees apply if a student is withdrawn due to not meeting these requirements. Students should contact their trainer before their assessment due date to request an extension in order to be prevent being withdrawn.
Binding Agreement
The enrolment information that I have provided to ITAC is true and accurate. I agree to the Enrolment Terms and Conditions and understand that by signing I am entering into a binding contract with ITAC.

Application date:
Digital Signature:



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