This technique comes from various professions such as the customer service and debt collection industries. When there is tension of some type, humans tend to take a naturally defensive position. When students misbehave and are caught, they expect an argument or confrontation – they gear up for it. A different tack is to simply agree with whatever the student says, within reason of course. Not only is it extremely difficult to argue and to get upset with a person who is agreeing with you, it leaves the student with nowhere to go – students cannot escalate as easily because their teachers choose to not match their increasing verbal assaults. If you react in an unpredictable way such as by agreeing with them, students have no ammunition to fire back. This allows the situation to de-escalate very quickly and often an offending student will go silent and await your instructions. At this point, a calm suggestive instruction is needed such as, ‘how about we sit outside for a moment and catch our breath?’
Here is an example: a student says, ‘Miss you are the worst teacher I have ever seen’ and waits for the expected reaction. The student clearly wants a reason to escalate so he or she can be kicked out of class – classic task avoidance. However, the teacher simply says, ‘probably true, but I do my best – do your work’ accompanied by a smile and then walks off nonchalantly. Another option in this situation would be to say, ‘that’s interesting Sasha, I would love your expert feedback but at the moment it is learning time – get on with your work’. This technique works really well with students who are angry, upset and being aggressive. Obviously, some tact is required here as the wrong tone can be seen as sarcastic or offensive (there’s nothing wrong with a little sarcasm if it’s done with humour and without embarrassing or belittling the student). The teacher may follow-up at a later time to ensure Sasha is made fully aware that her comments were not appropriate or appreciated.
Not only is it extremely difficult to argue and to get upset with a person who is agreeing with you, it leaves the student with nowhere to go.
Adam Green is an advisor to government, a registered teacher, an instructional designer and a #1 best selling author. He is completing a Doctor of Education and was previously head of department for one of the country’s largest SAER (students at educational risk) schools. Adam is managing director of ITAC, an accredited training provider for thousands of teacher aides every year.
Source: Behaviour Management Skills and Strategies for the Modern Classroom: 100+ research-based strategies for both novice and experienced practitioners.
Disclaimer: While every effort has been made to check his article for accuracy, information may be outdated, inaccurate or not relevant to you and your location/employer/contract. It is not intended as legal or professional advice. Users should seek expert advice such as by contacting the relevant education department, should make their own enquiries, and should not rely on any of the information provided.
The introductory teacher aide course covering all the basics of working in a school.
LEARN MOREThe industry standard TA course with a focus on disabilities and disorders.
LEARN MORESave time and money by completing ITAC's popular Teacher Aide Combo.
LEARN MOREBe sure to ask your provider for a sample of their resources and assessments before enrolling.
LEARN MOREGovernment funding Australia-wide to learners over 40.
Of the Certificate IV in School Based Education Support.
Australia’s only true Teacher Aide Combo – saving time and money.
Supported, self-paced online mode or class-based from 1 day per week.
So you can be sure that the course is right for you.
Select an interest free payment plan that suits your needs.
Free learner guides, audiobooks, e-books, live webinars & lecture library.
We visit every learner on placement to help improve their practice.
Australia’s only integrated course structure means finishing sooner.
Links with thousands of schools around Australia.
Friendly trainers with years of experience in local schools.
Learn the best practice skills that schools now demand.
The Institute of Teacher Aide Courses is the go-to provider for nationally recognised teacher aide courses. We provide a supportive, flexible and high-quality experience for busy adult learners.